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Fact Sheets

1. Factsheets on Centrelink and how to deal with it.

2. Factsheets on Employment Services and how to deal with them.

Centrelink payments factsheets - from the National Welfare Rights Network

The following factsheets can be downloaded from here:

  • ABSTUDY
  • Activity Test and Participation Requirements
  • Age Pension
  • Appeals - how to appeal against a Centrelink decision
  • Carer Payment and Carer Allowance for people caring for adults
  • Carer Payment and Carer Allowance for people caring for children
  • Compensation and its effect on Social Security
  • Compensation, negligence and Act of Grace claims
  • Crisis Payment
  • Debts - what to do if you have a Social Security debt
  • Disability Support Pension medical appeals
  • Domestic Violence and Centrelink Payments
  • Early Withdrawal of Super
  • Family Tax Benefit
  • Ill, Injured or have a disability - your social security rights
  • Income Management
  • Leaving Work? The next steps
  • Member of a couple or single?
  • Newly arrived residents and Social Security
  • Newstart Allowance
  • Parenting Payment
  • Penalties
  • Prosecution of Social Security offences
  • Shared care and Family Tax Benefit
  • Sickness Allowance
  • Social Security payments for New Zealand citizens living in Australia
  • Waiting periods - why can't I get paid now?
  • Your rights when dealing with your provider
  • Youth Allowance - am I independent?
Fact sheet translations

The following factsheets are available in translation from here (Not available at this time):

  • Appeals - how to appeal against a Centrelink decision
    • Arabic
    • Mandarin
    • Vietnamese

  • Your Social Security rights
    • Arabic
    • Mandarin
    • Vietnamese

  • Member of a couple or single?
    • Arabic
    • Mandarin
    • Vietnamese
Reporting Your Income to Centrelink

This Fact Sheet details what income is according to Centrelink and how you should be reporting your income to them if you are on a payment. It answers the common questions that Welfare Rights Centre is asked.

Indefinite Portability of Pensions and Former Residents

This Fact Sheet is for people who want to live overseas and receive a social security pension.

Income Maintenance Periods Fact Sheet

This fact sheet contains important information for anyone made redundant who has received a payout.

  • Click on the title to download a pdf copy.
  • If you require the factsheet in another format, please contact the Welfare Rights Centre.
Income Management Fact Sheets
  • Click on the title to download a pdf copy.
  • If you require the factsheet in another format, please contact the Welfare Rights Centre.

Youth Allowance and Austudy - the Effect of Previous Study
  • This fact sheet provides information for people considering further study.
  • Centrelink has specific rules for people who have already completed or begun tertiary study.
  • Click on the title to download a pdf copy.
Employment Services factsheets - Welfare Rights Centre
  • Click on the title to download a pdf copy.
  • If you require the factsheet in another format, please contact the Welfare Rights Centre.
Complaining is OK
Complaining is OK PDF (298.78kb)
Job Capacity Assessments
Job Capacity Assessments PDF (310.19kb)
Stream 1 - What to expect
Stream 1 - What to expect PDF (299.67kb)
Stream 2 - What to expect
Stream 2 - What to expect PDF (298.31kb)
Stream 3 - What to expect
Stream 3 - What to expect PDF (298.48kb)
Stream 4 - What to expect
Stream 4 - What to expect PDF (302.64kb)