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What you need to know
- Employment Service Providers - Overview
- Selecting an Employment Services Provider
- Disability Employment Services
- Job Capacity Assessments
- Getting the most out of your Employment Pathway Plan
- Complying with Employment Service Providers and Centrelink
- Changing your Employment Service Provider
- Your rights and Employment Service Providers
- Complaining is OK
- Stream 1
- Stream 2
- Stream 3
- Stream 4
- Work Experience
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Definitions
Activity Test
show moreRefers to the activities Centrelink customers must complete to receive certain payments.
Adjourn a hearing
show moreTo postpone a court proceeding or session until a later date.
Authorised Review Officer
show moreA senior Centrelink Officer who re-examines decisions made at a lower level to assess whether the rules have been applied correctly.
Comprehensive Compliance Assessment
show moreAn assessment of the reasons for a person’s non-compliance with Centrelink requirements. Centrelink will use this information to decide whether to impose a “serious failure” penalty.
Debt period
show moreThe time during which a person was overpaid.
Debt waiver
show moreIf your debt is waived, you will not have to repay it.
Debt write off
show moreWhen Centrelink writes-off a debt, you do not have to make repayments for either an indefinite or for a specific period.
Employment Pathway Plan
show moreA document which contains all the activities, both compulsory and voluntary, that a person has agreed to undertake whilst they are receiving their Centrelink payment.
Garnishee
show moreTo legally pass someone's money or property on to someone else, for example, to pay a debt.
Impairment tables
show moreThe Social Security Act 1991 contains “impairment tables” for all the body’s functions and systems. Each table lists a range of conditions, symptoms and impairments, and gives a rating for each according to how it affects your capacity to work.
Income support payment
show moreA payment for people who are of working age and able to work.
Job Capacity Assessment
show moreAn assessment of the person’s ability to work. This includes indentifying any barriers preventing the person from working and any help that may be needed to help them overcome these barriers.
Job Capacity Assessor
show moreThe person who conducts a Job Capacity Assessment.
Participation requirements
show moreActivities you have to undertake in order to continue to receive your Centrelink payment.
Payment Pending Review
show moreWhere Centrelink continues to pay you while they review a decision to cancel your payment.
Principal carer
show moreThe person who is responsible for the day-to-day care, welfare and development of a child who is wholly or mostly in that person’s care.
Rate of recovery review
show moreWhere Centrelink considers whether the person can afford the amount of their debt repayments or whether this should be reduced.
Severe financial hardship
show moreThis means you have access to less than the fortnightly rate of your Centrelink payment.
The Welfare Rights Centre would like to thank the National Welfare Rights Network for permitting the links to their factsheets and self-help materials.