Going to an Employment Service Provider can be overwhelming.
It can help if you know how you can expect to be treated (your rights) and how to get the most out of your time with them.
Your right to be treated fairly
You can ask for a copy of the service standards for your program at any time.
They are also available here.
Your right to customised / individual service
Your right to privacy
Your right to see your employment services file
Your right to give feedback
Your right to change providers
Before you make a complaint, you may want to check your obligations to your Employment Service Provider. Are you keeping up with your end of the bargain?