There is a lot to consider if you are a Centrelink recipient and you need to look for work.
One of the most important, yet confusing requirements is selecting an Employment Service Provider that best meets your needs.
Remember – you might be required by Centrelink to attend an Employment Service, but you can make sure that you work with one that can provide you with the right support and outcomes for you.
If you are receiving an income support payment through Centrelink and have activity requirements, you will be required to register with an Employment Service Provider whose role it is to provide job search and employment-focused assistance to jobseekers.
There are two main types of providers:
Some providers offer both Job Services Australia and Disability Employment Services from the one office location.
When you register for income support with Centrelink, they will ask you a series of questions to assess your individual circumstances and the impact this might have on your ability to find employment.
This group of questions is called the Job Seeker Capacity Instrument (JSCI) and includes questions about your:
If this questionnaire identifies that you have barriers to work, you will be sent to a Job Capacity Assessor whose role it is to assess how your medical conditions or identified barriers to work affect your capacity to work.
These assessors will make recommendations as to which Employment Service Provider would suit you best and will refer you to one of these providers.
You have a right to take a couple of days after your Job Capacity Assessment to investigate providers in your area.
The Welfare Rights Centre (WRC) encourages you to do this.
Before you start looking for an Employment Service Provider that suits you, consider the following:
Employment Service Areas
You may be able to access one outside your ESA if you can show that a particular service might be able to provide you with better services than you could get elsewhere.
Centrelink can give you a list of providers in your area to contact.
Search on http://jobsearch.gov.au for providers by the region that you live in. This will also give you information on specialist employment services.
Look in the Yellow Pages under Employment Services
Contact a few Employment Service Providers in your area and ask if you can come in and meet with them.
Don’t be afraid of preparing and taking a list of questions with you to ask the provider as it can be easy to forget what you want to find out.
Sample questions could include: