Disability Employment Services is the employment program for people who have a disability
When you register for income support with Centrelink, they will ask you a series of questions to assess your individual circumstances and the impact these might have on your ability to find employment.
This group of questions is called the “Job Seeker Capacity Instrument” (JSCI) and includes questions about your:
If this questionnaire identifies that you have barriers to work, you will be sent to a Job Capacity Assessor whose role it is to assess how your medical conditions or “barriers” to work are affecting your capacity to work.
You may then be referred to one of the programs within Disability Employment Services (DES). Not all people with a disability will be referred to a DES. If a person has a disability but does not require on the job support and is “work ready” they may be referred to a mainstream Job Services Australia provider.
You can choose your provider.
Centrelink should ask you whether there is a service you would prefer.
Centrelink can also assist you to select a provider or nominate one for you.
Information on providers in your area is available here.
Disability Employment Services can assist with:
Disability Employment Services consists of two programs.
Regardless of which program you are in, you will:
In your initial interview with your provider they should:
An Employment Pathway Plan (EPP) lists your obligations to the Disability Employment Service Provider and Centrelink and the provider’s obligations to you.
This used to be called an Activity Agreement.
You will be required to sign the Employment Pathway Plan to say that you agree to these obligations.
You can suggest what activities you would like included in the agreement, but the ultimate decision rests with Centrelink or the Disability Employment Service provider.
EPPs can be changed at any time and should be updated any time your situation changes.
If you are unhappy with your EPP and believe it is unfair, you can appeal it. Please see Review and Appeal Rights below.
If you are a voluntary client (one that does not have a requirement to look for work) you will still have an EPP that outlines expected activities but you will not be penalised for not completing them.
Referral and non vocational supports.