Utilise the legal system to address unfairness.
We will engage with clients to get the most efficient outcome for them.
We will invest in the expertise of our staff to ensure quality services.
Build capacity of community workers so they can advocate for their clients.
Encourage and facilitate participation of clients in their own advocacy.
Present solutions to unfairness to other service system providers.
Pursue client-focused, evidence-based systemic reforms.
Build the evidence base for law reform and social policy development.
Build strategic alliances with key stakeholders to pursue fairer systems for clients.