Welfare Rights Centre
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What you need to know
- Employment Service Providers - Overview
- Selecting an Employment Services Provider
- Disability Employment Services
- Job Capacity Assessments
- Getting the most out of your Employment Pathway Plan
- Complying with Employment Service Providers and Centrelink
- Changing your Employment Service Provider
- Your rights and Employment Service Providers
- Complaining is OK
- Stream 1
- Stream 2
- Stream 3
- Stream 4
- Work Experience
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Feedback
Whether compliments or complaints,
feedback is appreciated.
CLIENT CHARTER
We are committed to providing high quality services to all of our clients.
Client Charter
PDF
(591.29kb)
CLIENT FEEDBACK
A Client Satisfaction Survey is conducted annually and the results are incorporated into our process of continuing improvement.
Welfare Rights Centre welcomes feedback from our clients at any point. Please contact our centre via phone or email.
COMPLAINT PROCEDURE
Any concerns should first be raised with the caseworker or solicitor involved.
Concerns or complaints can also be raised in writing, addressed to the Director.
If still dissatisfied, complaints can be directed in writing to the Management Committee.
Please see the below for our complaints procedure.
Is it OK to Complain?
PDF
(889.53kb)
Don't let your Disability Stop you Working
PDF
(5618.30kb)
© 2013 Welfare Rights Centre. All rights reserved. The information on this website is intended only as a guide. It is not a substitute for legal advice.
The Welfare Rights Centre would like to thank the National Welfare Rights Network for permitting the links to their factsheets and self-help materials.
The Welfare Rights Centre would like to thank the National Welfare Rights Network for permitting the links to their factsheets and self-help materials.